Testimonials

Here’s what our clients have to say about us.

“Service was very professional easy to deal with and a minimum of time spent on my part filling out paperwork etc”.

MS Earth Moving Truck & Repairs Pty Ltd

“Both Rosa and I have appreciated the advice and updates provided by Acceptance a long this journey”.

Gino Pruscino & Rosa Pruscino

“Giulia was so helpful and patient throughout the whole process – I couldn’t have done it without her”!

Haley Dore

“As always, Giulia was very thorough, prompt and clearly communicated next steps. I got a very competitive rate and a smooth settlement, despite the tight time frame”.

Travers Stow

“Giulia made the process very easy and was a pleasure to deal with”.

Zachary Trinnick

“A great job by Andrew Sanger. Thank you”.

Andrew Mullaly & Julie Drum

“Peter was clear and attentive throughout the whole process. He went above and beyond. I am very happy with the result”.

Eva Stryker

“As usual Matt provide great support making the shift to a new lender very smooth, and when things did get annoying when “WE” dealt with the new provider, Matt stepped in and took charge. Thank you Matt for your support/help, a great asset to your profession. And we got introduced to Mahlini, and Kim and I would also like to thank you for all your assistance another great asset to your employer & clients, nothing was to much trouble”.

Michael Tobias & Kim Tobias

“A BIG THANK YOU to Matthew Mannaert who made it a very enjoyable experience to deal with. His professionalism and experience was very noticeable,this is a man who went above and beyond to get me the best interest rate possible and I must say when Matthew told me the interest rate he had acquired for my home loan I almost fell off my seat. I have told a couple of close friends what interest I got and to see their mouths drop is a very humbling experience. I will definitely be recommending ACCEPTANCE FINANCE to anyone who is looking for a better home loan and interest rate. Keep up the fantastic work Matthew. I will be in touch in the future for a home loan health check. Keep up the great work”.

Arran Devonshire

“Not being familiar with the buying process we had a lot of questions to ensure we were making the right decision and investment. Jonathan was extremely helpful with providing us with this information. He was prompt in his response and able to provide us with layman’s rationale which gave us a better understanding”.

Van Nguyen & Jerome Mulryan

“I am just an ordinary person, not a major company or corporation, but I never felt less significant or valued as a customer. I have used Acceptance finance for the past maybe 17 years when I needed to refinance and would never go anywhere else. I have found the staff extremely helpful and supportive. I can’t speak highly enough of Jonathan, who I deal with and always ask for. His professionalism and friendly manner immediately put me at ease which is comforting in what has been an extremely stressful situation. If it wasn’t for the work Jonathan did for me, I would not be in the position I am today. I know he had to create some kind of miracle to get a lender to even look at me let alone provide me with the funds I needed to payout my X, debts and keep my house. The constant updates and guidance through the myriad of paperwork that is required is so reassuring. Settlement was last week and I am over the moon in that I have my house. The value of my property has increased $100,000 and that equity is my pocket and not my X’s I would highly recommend Acceptance finance to all my friends and associates”.

Lisa Wills

“Thanks, Matt for all your time and effort you have put into this project for Ali and myself”.

Michael Don

“Albert’s professionalism, efficiency and friendly manner are second to none! He seamlessly managed the process which avoided all the trauma that I would have experienced had I attempted it alone”.

Terrence Bramham

“At no stage was I unaware of what stage of the process we were at”.

Cortex Automation & Control Pty Ltd

“Matt is always happy to answer any queries we have even if it is after hours”.

David Walker & Joanne Walker

“I have been dealing with Giulia for a long time now and she is always so friendly, helpful and professional. She makes the whole process so easy”.

Callen O’Brien & Casey Partners Pty Ltd

“I have already sent another two people to acceptance finance this week. you guys rock”.

Suzanne French & Steve French

“Excellent communication and great service. Acceptance succeeded where 2 direct bank approaches had failed”.

Tony Gilding & Paula Gilding

“Very easy process and pleased with manner in which assisted with loan application”.

Jacqueline Gavin & David Gavin

“Mahlini has been a great help in guiding us through each step of the refinance of our home loan and acquisition of our investment loan. She has gone out of her way to answer any questions we have had, and has supported us to feel comfortable and confident in the purchase of our first investment property”.

Nicole Hoogkamer & Kevin Hoogkamer

“Jonathan has been amazing throughout the whole process, very knowledgeable and always happy to help”.

Victoria Yuwono & Kosta Milonakos

“Albert was amazing. He kept me up to date and all times. I had a very tight timeline and he went above and beyond to ensure it was met. I would not hesitate to recommend Albert and Acceptance Finance to friends or family”.

Kristen Le Gassick

“Martie- very personal and communication was great , also informative and helpful every step of the way”.

Robert Gross & Tonianne Gross

“Russel was amazing… I had no idea where to start. He patiently guided me through every process ensuring I understood each component and answered all my questions thoroughly. His timely and effective communication was exceptional… many other companies and their employees could take a leaf out of his book. I have already recommended his services onto colleagues and friends. Thanks Guys… You’ve made our dream come true, and we will be back”.

Nicole Simpson

“Both my husband and I have found this house purchase to be an enjoyable and stress free experience with the help of Robert a local person who nothing was a bother he answered all of our questions. Nothing was a problem to him. Very happy customers”.

Colin Hodgson & Carmel Hodgson

“Very happy with the service provided. Martie went above and beyond what we had expected”.

Peter Hoppner & Kylie Lewis

“Giulia was great to deal with. Very accommodating and patient. Thank you”.

Jane Dillon

“Not the first time I’ve used your finance services. The experience was excellent, clear communication and a quick process. I will be contacting Giulia again as I have a family member now looking for motor finance…”.

Andrew Cocker

“I found Albert’s service to be excellent. He was very responsive and professional”.

Colin Almond & Michael Baker

“Andrew has consistently provided us with a range of options as our portfolio has grown. The team delivers excellent service with the professionalism and integrity which is important to us”.

Ainsley Simpson & Brett Simpson

“Giulia was extremely helpful, efficient and able to problem solve quickly & effectively. I can’t thank her enough.

Andrea O’Halloran

“Once again Guilia was a pleasure to deal with, she makes the whole process simple and seamless”

Brett Keys

“I am incredibly pleased with the Acceptance Finance team in their recent assistance in my property purchase. In particular, the service from Martie Irwin and Daniel Luke was second to none, as they explained and simplified the financial process and insured a swift, smooth journey from application to settlement. Thanks for putting a roof over my head boys”!

Brendan Irwin

“I am very confident and satisfied with the service. Simon is trustworthy and genuinely looked after my interests. He certainly gave good valuable advise”.

Elizabeth Nichols

“Whilst I have written that email is a good way of communication, I also believe that the follow up phone calls are just as important. I would not like you to think that one is considered less useful. Face to face or telephone conversations are equally important in connecting PEOPLE. I think we tend to forget that in this age of technology. Thank you for another great experience. You take the worry out of purchasing a new car and I really appreciate your fantastic service. Thank you again”.

Jo Bell Heritage Services Pty Ltd

“Simon is very prompt and honest with the kind of loan that was suited for me, he is very intuitive to what I required and very professional”.

Valentina Gorgie

“Great to deal with. Great communication. Stress free”!

TJD Installations Pty Ltd as the Trustee For Dawson Family Trust

” Giulia is the most efficient and pleasant lady to deal with. Her ‘no fuss’ attitude is very appealing and she clearly endeavours to provide the best service possible. Most importantly she comes across as a very happy business person who loves her work”.

Rate 1 Detect Pty Ltd

Andrew and all other staff have always gotten the job done and provided very good service in the process. Thanks again all. Amber“.

Amber Draffin & Benjamin Draffin

I always receive amazing and professional service from Giulia; we’ve been clients of Acceptance Finance for over 5 years now, and everything is always completed with ease”.

DVFP Investments Pty Ltd T/as Pacific Kartsport

I would recommend Sandra Crummer to anyone who is looking for a committed and knowledgable broker. I would never go to a bank directly again after receiving the invaluable services of Sandra! If I was just a bank customer I would never have achieved the resolutions to my problems in a way that Sandra was able to achieve for us. Thanks SO much Sandra“.

Sharon Ogilvie & Ian Ogilvie

This is the fourth time I’ve refinanced my home loan through Acceptance and I love how quick and easy it is. One email to Jonathan and it is underway. Would recommend Acceptance to anyone”.

Craig Morton & Fiona Morton

We loved dealing with Mahlini. She was always available to answer all queries and kept us informed throughout the whole process”.

Joseph Agius & Antonia Agius

We have been dealing with Giulia for many years now… every time, the service was beyond expectations. Giulia is someone I can trust and know she will do her best to get the best outcome for us… very important when you are busy running a business. Totally Recommend Giulia and the Acceptance team”. Joe Cumbo Managing Director Allstone Restorations

Fiveside Pty Ltd T/as Allstone Restorations

Excellent service – Giulia was wonderful. The salesman at the dealership was also full of praise for her service and professionalism“.

Meredith Penninx

My financial advisor was wonderful. She was supportive and so very patient throughout my real estate journey. I would not have been able to secure what is now my home if it wasn’t for her enlightening advice and hard work. She was available to talk to me, assist me with paperwork and she answered all the questions a nervous first home buyer could ask. An absolute pleasure to work with and I will without a doubt come back to her when I will start in property investment”.

Sabrina Koita

Staff are very helpful and portray a very friendly and professional manner. I felt quite comfortable discussing all my finance details and requirements with all I had contact with. They made me feel as though I was their most important client and not just another number on their list”.

Thomas White

Sandra is fantastic! I have already been giving her details to some colleagues at work, & in fact my friend Alana at work gave me her details, & she got them off another one of our colleagues at work who only has great things to say also. Sandra is professional, caring, & prompt with responding to questions & concerns. I feel she genuinely strives to do the best for her clients & that she goes above and beyond to get great results. She is very patient & understanding & I am so grateful for all her time & energy assisting me in the process of purchasing my first home. I couldn’t be happier!!! 🙂

Elizabeth Carthew

Jonathan and the team where always happy to help out and answer any questions. Settlement happened seamlessly and they kept made sure this was the case”.

Tamara Moritz

“Working with Russel Shaw at Acceptance Finance has been a breeze, a huge relief during a stressful time, with an incredible amount of patience to explain things in easy terms when I was completely glazed over. The service has been friendly, relatable and thorough”.

Rhys Brenton & Marion Poehland

“Sandra has been instrumental to achieving our goal of refinancing. After being unable to proceed some time ago, Sandra was more than willing to reassess our situation and this time with a fabulous outcome. She is very responsive and goes above and beyond for her clients. I would not hesitate in recommending her to friends and family”.

Danielle Skelton & Michael Skelton

“Fantastic service as always. Thanks”

Kerry-Anne Todero

“Matt has always been great to work with and feel he went out of his way to look after our interests”.

Shefik Bey, Shefik Bey & Melinda Bey

“We just wanted to say thank you for the excellent service we received in sorting our finances. We understand the complexity of our situation, and you both have gone above and beyond to assist in getting it sorted. Your communication and follow up was outstanding and we sincerely appreciate everything. We will definitely recommend you to our family and friends in the future”.

Tanisha Green & Matthew Rose

“We are very happy with the professional service provided by Martie and Daniel”.

Donald McCasker & Julie McCasker

“Great services which always provides excellent communication & updates on how application etc are going. Would recommend”.

Debra Patterson & Joseph Patterson

“I was so impressed with Jonathan and Janet expediting my final loan approval with the bank. The time taken was remarkable and of great assistance as I had issues settling with the Vendor in the settlement timeframe”.

Lachlan O’Donnell

“Helpful, professional and delivered the desired outcome”!

Southern Cross Tree Solutions Pty Ltd ATF Benham Family Trust

“Very clearly explained. Valued the face to face contact and walking through all documents.  Felt like we were valued and best option found for us. Provided better financial solutions Long term thinking. Very satisfied”.

Melinda Louden & Dale Louden

“Sandra Crummer has to be the most professional and likable person I have ever dealt with to settle my finance needs. She is an asset to your business and you’re privileged to have her working for Acceptance Finance. Thank her for everything”.

Daniel Moore

“Our finance consultant Matt did a wonderful job of communicating with us regularly to ensure we understood every step of the process. He explained the different stages of the finance process to us, and helped put us at ease when things got a bit stressful! We would definitely recommend Acceptance Finance, and particularly Matt to anyone needing finance, especially for investment finance purposes”.

Alison O’Regan & Brendan O’Regan

“It was exceptional service from my first phone call when I was thinking of renewing my car all the way till the end”.

Computer Initiatives Pty Ltd

“The Acceptance Finance Team helped us greatly with our first investment home loan. Even during delays with settlement they worked to make sure we had all the information and services required to get to the end result”.

Daniel Walters & Michelle Walters

“Sandra was very informative, clear and extremely efficient and helpful. Both her and her team kept us fully informed as to the approval and throughout the process through to settlement. We would and have recommended Sandra and Acceptance Finance to our friends and colleagues”.

Bronwyn Kingston & Mark Scofield

“Communication, I found phone calls in addition to emails helpful as well. I am very happy with Acceptance Finance and I feel that I am set up correctly for future investments”.

Pia Buckingham & Neville Buckingham

“Thank you Giulia for your assistance, guidance, prompt replies and quick turn around. Your correspondence and quoting was transparent, clear and concise. I would not hesitate to contact you again, or recommend you to friends and family”.

Frequency Entertainment Pty Ltd

“The whole process from start to finish was phenomenal. Two and a half years ago, I had no money and no prospects of purchasing property. I was 51 years old and was still paying rent, child support etc. One of my landlords put me onto Acceptance Finance and they led me through a plan and a goal to save 45k in30 months. This was enough to secure a 3% deposit on a beautiful 2 bedroom apartment in Rowville. I thought I would never get back in the property market. Albert was awesome throughout the process. He gave me hope when I thought there wasn’t any. He even drove to my workplace to have a chat and sight documents. He felt more like a family member than someone working for me. If it wasn’t for Acceptance Finance I don’t know what I would be doing now. Cannot recommend them highly enough”.

Craig Drinkwater

“Finance can be daunting to those who have limited experience, if its for the purpose of purchasing property a lot can be going on and instructions and explanations are coming thick and fast. Matt took the time to answer my concerns and correct my mistakes with understanding and patience, he got back to me quickly in most cases so it was appreciated”.

Warren Barnard & Michelle Barnard

“Everything has been great so far”.

Nicholas Hollingsworth & Fiona-Maree Arundell

“I want to thanks and compliment one of your excellent employees, Mr. Martie Irwin. He went to great lengths to assist me secure a right home loan when I was working on a very tight time frame. I have always received quality service from all Acceptance Finance staffs, and Martie’s extended help is a prime example of this. Such service builds great working relationships. I will bring all my finance needs to Acceptance Finance from now on. Thank You, Keep up the great work”! Kind Regards

Sukaraj Sudarsanam

“Always a pleasure to deal with Giulia, recommended by my accountant and both car loans have been organised hassle free. Communication excellent always and really appreciated phone calls on each occasion to step me through process. She’s fabulous”!

Robert Webb

“We would like to personally thank Matt and the team for ensuring that everything was smoothly executed and they kept our minds at ease throughout the whole process”.

Ivan Krivacic & Tracey Krivacic

“Very professional and the constant communication is appreciated”.

Michael Sgarbossa

“For 1 year we had been trying to get finance for our property bought under vendor finance. With Russel’s expertise, connections, contacts, industry wisdom and professionalism we got our loan across the line. We are so grateful and would recommend Russel to any serious home/commercial buyer. Thank you very much Russel You Beauty Elka & Marg”

Elka Kerkhofs & Margaret Lambert

“Great service from the team. I really appreciated the help throughout. For what it’s worth (FWIW) I’m normally quite dismissive of the role that mortgage brokers can play but you guys have made me rethink that position to be far more positive”.

Andrew Sherman

“Anna was great to work with, easy communication and able to organise our finance in a timely manner. Very happy with the service that we have been provided”.

Kate Moore & Simon Moore

“Anna is amazing, professional, reliable and trustworthy to deal with. She does what she says and follows through. I recommend Anna to all I can and will continue to do so in the future”.

Lois Gurney

“Giulia was excellent. I found her respectful, helpful and supportive through quite a stressful time with the car dealer. I will recommend her to anyone needing a lease”.

Janette Steer

“Very easy and professional. I liked the back up phone calls to the emails”.

J-Nine Constructions Pty Ltd

“I would like to say Sandra was amazing! She was available for us night and day, we had two other friends go through finance with her at the same time we did and they only have high praise for her. I want to thank her for her time, patience and understanding throughout the whole process. We will miss communicating with her every few days now that our finance has been approved. She is an asset to the company”.

Kaycee Payne & Craig Korreng

“Sandra is an excellent finance advisor. She helped us all the way from planning to get ready to be able to get a home loan, till our last meeting at the bank signing all the paper. Outstanding experience with her support! Thank you Sandra”!

Leandro Galera Reis & Cindy Galera Reis

“I was especially very happy with the communication I received and assistance and advice as soon as I called. It helped my purchase run very smoothly. Valued the honesty of the all the people I spoke with”.

Thomas Blackwood

“Simon was always very detailed in the loan process and products available. Very helpful and willing to go that extra step if required”.

Carly Stats & Andreas Nicoli

“Matt is the best and is always available to clarify any misunderstanding. We have already recommended your services elsewhere”.

Marc Pickering & Susan Pickering

“Andrew and all the other staff at Acceptance Finance are always fantastic to deal with. I rate their service extremely high and always recommend Acceptance Finance whenever the opportunity arises. I just wish there were more businesses out there like Acceptance Finance. Business would be much easier if there were”.

Martin Bell & Trisia Grills

“Albert managed to get our loan pushed ready for settlement and we didn’t have to pay any fees for missing deadline! He was super helpful and we wouldn’t have been able to do it without him. Very good at what he does”.

Joshua Wuelfert & Sarah Wittingslow

“Who would have thought getting finance could be so painless? Thanks very much”.

Adam Hallinan

“We have used the services of Acceptance Finance with Jonathan Cornish being our advisor on several occasions. Wouldn’t use anyone else. Have highly recommended your services to quite a few people now. Great work guys”!

Joanna Zajac & Dean Johnson

“Anna made me feel comfortable with the decisions I was making and I was not pressured into anything without she explaining it thoroughly. Thank you for taking the time to do this”.

Maria Kerswell

“Anna was excellent and I would not hesitate to recommend Acceptance Finance. Anna and Penny were always available for even the smallest things. Couldn’t have done it without you”!

Phillip Donohue & Catherine Donohue

“Matt is very helpful and approachable and assisted me greatly with the loan applications”.

Andrea Barker & Gerard Moloney

“I was very happy with the service we received from Anna and team throughout the whole process. All my questions were answered and time was taken to ensure I understood everything”.

Florea Nuthall & Peter Nuthall

“We have been clients of Acceptance Finance for the last 12 years and had many financial needs over the years. We have chosen to deal with Acceptance Finance every time due to the high level of service they provide. Keep up the good work guys”.

Pauline Kinski & Thomas Kinski

“We were beyond happy with Jonathan’s service. Prior to settlement all calls/emails were dealt with promptly. We were so happy with the solution of going with Westpac which meant that our relationship banker got the benefit of the loans, as did our accountant and as did we with good rates! Seems like everyone was a winner! There were issues with our settlement and Jonathan was onto it straight away working while the Christmas lunch was on and keeping an eye on things. There were issues post settlement as well that he looked into while on the Christmas/New Year break. We really felt he cared that everything was finalised and that we were not just another transaction”.

Olivia Gash & Alan Herrity

“Have enjoyed working with Martie”.

Gary Wyatt

“Anna is an excellent person to deal with. She will put 110% of her effort to resolve or answer any questions and will follow through with an answer in a timely manner. I would highly recommend her services to anyone”.

Giuseppe Scappa

“Thanks for everything”.

Debra Mylrea & Camilla Vacchiano

“Matt has been great in his assistance from the 1st loan he setup for us as well as recently. Much appreciation for making the process look easy”.

John & Maud

“I have recently financed my 5th vehicle with Acceptance (as Giulia kindly pointed out!), and on each occasion Giulia has provided excellent service and packages that I have been unable to match in the marketplace”.

Cabel Ham

“Sandra Crummer is professional and efficient as well as a lovely person to deal with. She pursues the outcome and obtained a better outcome than we could have expected. Thanks Sandra”.

Bronwyn Kingston & Mark Scofield

“If it was not for the help I received from Russel Shaw from ACCEPTANCE FINANCE we would not be in the position of owning our home with Grandson Jace we are over the moon with Gratitude”.

Doreen Welsh & Jace Tassell

“It was great to work with Giulia and Chris to get the finance sorted.  They were professional and quick to work though my business structures and needs”.

Elegant Solution Computer Consultancy Pty Ltd

“Matt has been excellent for us. He makes things happen and that is what you ask for. Transparent, accessible and available. Chris and Matt go out of their way to make sure that actions are followed through. They take initiative, ownership and explain thoroughly. Exceptional customer service. 10/10 experience!!! Thanks guys. Ansam and Lagaua Taala”.

Lagaua Taala & Ansam Taala

“I was more than happy with the communication and service before, during and after the it was all done. Julia was great”.

Showbag Enterprises Pty Ltd

“Russell and team were exceptional. It’s hard to imagine a better experience in doing business with another company. They not only know their business inside and out, their communication was excellent, and the outcome of loan process exceeded our expectations. Thanks Very Much Acceptance Finance Team. Craig and Lainie Anderson”.

Craig Anderson & Lainie Anderson

“Martie was a pleasure to deal with, and did a brilliant job in not only securing us a good deal on our mortgage, but following up and securing a valuation for us after the sale. I would recommend him to all my friends in this role”.

Jacob Attwood & Claire Attwood

“Giulia and Chris make everything look so easy and quickly adapt to changes in Car delivery dates and Insurance requirements”

Adam Maccora & Maccora & Associates

” I want to give my best regards and appreciation to Giulia Polizzi and Janet Wintle for their excellent service. I would definitely use their service for my future purchases and surely recommend them to all of my friends. Keep it up and all the best for you”.

Navid Afsharipour

“I have always been extremely happy with Acceptance Finances service”.

A & D Cupit Pty Ltd, Andrew Cupit & Dean Cupit

“Great attention to detail. I felt we were provided with good options and clever solutions to our needs”.

Nicole Firth & David Firth

“Andrew provided excellent service to us from the very start through to calling on settlement day to congratulate us”.

Kristy Walters & Shane Walters

“Jonathan has once again shined through and helped us secure a mortgage in the upmost professional manner and with a degree of service rivalled by none – I have to note that he once stayed up past 10pm on a Friday chasing the banks – what a legend”.

Robert Taylor & Bernadette Mullins

“Fantastic service.  Over and above expectations”.

Kate Larsen & Brien Keys

“Again impeccable service from all concerned”.

Guttercraft (North Western) Pty Ltd

“I would like to thank Matthew for all the help and assistance again with us. This is our first investment property so scary and very exciting. Thankyou for being very clear in your advise”.

Steve French & Suzanne French

“To whom it my concern, We are beyond happy with the service that Andrew Sanger and his associates at Acceptance Finance provided us, he went out of his way to secure us our business loan and even with our limited business financials he managed to get us the exact amount of funds we required to expand our business and the exact type of loan we wanted. Andrew was very informative throughout the whole process and was there to answer any questions we had. We will be using Andrew again for any future financial needs we have. My advice is don’t use the banks that just don’t care and won’t help, please use Acceptance Finance. Regards A Very Happy Customer”.

Steven Bosnar & Drina Mitrov

“Love dealing with Giulia. She is so helpful every time I need something”.

Robert Small

“Sandra made the whole process very easy. At all times we were kept informed and updated. Sandra had a great deal of knowledge and was very honest the whole time”.

Charmaine Miller & Douglas Miller

“Matt Mannaert and Christopher Elton who were our contacts were very helpful with all our needs in regard to any questions or queries we had throughout the course of this process. I am very grateful and appreciative of their help and would be happy to work with them again”.

Luke MCcourt & Shaan Stone

“Hi Giulia. Thank you for your great work again in helping us with the finance for a new car. You have made the process very easy and enjoyable for us. We will recommend you and your company to anyone who is interested in seeking finance for a new vehicle.”

John Dore, Very Easy Process

“The process was very professional and without any problems.”

Timothy & Donna Smith, Very Professional

“Very happy with the service of Andrew Sanger and Vera Rakic.”

Andrew & Bernadette Broderick, Very Happy

“I am so happy and satisfied with the service received from Acceptance Finance that I would never go anywhere else for advice or finance ever again! Thank you so much!!!”

Carlie Shogren, Happy & Satisfied

“Andrew was fantastic and I have recommended him to everyone. He went well above and beyond in helping me achieve my dream.”

Melissa Green, Above & Beyond

“Best service I have had in a long time”

Buchanan Constructions (VIC) Pty Ltd, Best Service

“Have had numerous dealings with Giulia Polizzi and have always found she goes out of her way to ensure that our needs are well and truly met.”

Geoff Cook, Ensures Our Needs are Met!

“Very happy with service provided, kept well informed throughout the whole process.”

Jodi & Peter Dixon, Very Happy!

“I would like to say what a pleasure it was dealing with Jonathan Cornish at Acceptance Finance. I had requested an early settlement and Jonathan responded promptly and professionally at each stage of the loan application. I felt confident and comfortable through the whole process. Considering the whole process was done through out the Christmas period I am very satisfied with the outcome. Thanks again to Jonathan and the team at Acceptance Finance”.

Mark Peric, Confident and Comfortable

“Hi Russel, we wanted to send through a letter of thanks for all you have done for us. You have gone above
and beyond what should be expected in steering us through a process that we were unfamiliar with.
You have shown patience and support from start to finish and we are extremely happy with all that
you have done for us and would not hesitate in recommending you.”

Alan & Lucy Jones, Gone Above and Beyond!

“Lara Martin went above and beyond for us during the purchase of our property. She met us at all hours of the day and night and at places that suited us with a family. Nothing was too much trouble for Lara and she would always answer our calls for help and answered each ‘silly’ question promptly. We could not have purchased our house and overcome all the obstacles the bank threw at us without her help and guidance and advice and patience. Thanks so much!”

Michelle & Peter Buchanan, Nothing was too much trouble

“Very happy with the level of knowledge and service received by Giulia. I was very hesitant to enter into a financial agreement at the start but i was very much at ease with the transaction in the end!! I would recommend Acceptance Finance to anyone!!! I look forward to dealing with you again.”

Justin Castle, Look forward to dealing with AF again

“I am extremely happy with my experience with Acceptance Finance and in particular Jonathan Cornish. The service has been outstanding and it has made a rather difficult process stress free! I would recommend you to anyone I know.”

April Harrick, Extremely happy with my experience

“A huge thank you to Giulia for making the changeover sooo easy, her knowledge, and support through the process was so greatly appreciated – she is an amazing person and I am sure an invaluable asset to the firm.“

Sharon, A huge thank you

“I am extremely happy with the service provided by Colin and Vera. I’ve never experience their level of professionalism and service. The constant contact informing me how every step was going was refreshing!”

Mellisa, I’ve never experienced such professionalism

“The professional approach of Acceptance in timely and efficient management of pre contract, new contract establishment and post contract support is exceptional service. Service quality is increasing year on year that combines a unique balance of official and personal contact through the entire process”.

Craig O’Donohue, Professional Approach

“Giulia was great, went beyond to assist us with a difficult application. Liaised with our Accountant to reduce our burden”.

Wendy Cooper, Reduced our burden!

“Every dealing I’ve had with Acceptance Finance is always professional positive and extremely helpful. Nothing is too much trouble and are very prompt with returning calls, assisting with settlement/Finance queries. The regular Reserve Bank email adds a personal touch whilst keeping me informed of current financial affairs locally and nationally. A well balanced approach of keeping in touch without feeling unwantingly hassled. Thanks to you all”.

Alison Evans, Professional, Positive and Helpful

“I was referred to see Colin by a work colleague. I was immediately impressed by the way in which Colin explained each step with me. The task of purchasing my first home became a possibility rather than a distant dream. Would highly recommend Acceptance Finance.”

Allison Huther, Immediately Impressed

“Hi Colin, Thank you for your time yesterday and the advice you gave me. Your honesty and your generosity in making yourself available in the future re; any question is greatly appreciated. Excellent service!! I am feeling more settled knowing I will be approved without any issues. I will certainly recommend you to my friends if they need a broker in the future. Let’s hope the next few weeks are as pain free as getting my finances approved”.

Shannon, Honesty, Excellent Services

“Many thanks Colin that is absolutely brilliant news!
Thank you so much for all of your advice and support throughout. It has been a pleasure dealing with you and we greatly appreciate your time.  Your name is quickly gaining celebrity status! Thanks again”.

Tanya Clark, Absolutely brilliant news!

“I just wanted to say how impressed I have been with the service Jonathan has provided me with on the researching of options for the purchase of my property. Jonathan has always been patient and has offered practical and sound advice on all occasions.  My experience of Acceptance Finance has  been very positive and I will continue to recommend acceptance finance to family and friends.”

Emily Wild, Impressed with the service!

“Fantastic, friendly service plus more!!!”

Adrian Richardson, Fantastic

“I continue to use the services of Giulia and Acceptance Finance due to the speed and professionalism I receive every time I finance a new vehicle. I always shop around with dealer finance options and find Acceptance Finance are always competitive on rates.”

Michael Bradley, Speed and Professionalism

“Over 9 years I have been using Acceptance Finance, the service is second to none and I don’t need to shop elsewhere.”

Aus Electrical Pty Ltd, Service is second to none

“We cannot express hose much Sally has helped us through the process of refinancing and securing additional lending for our investment. Sally’s knowledge and professionalism is outstanding and she was always available to contact with any questions or queries we had along the way. Exceptional Service! We will be passing on our recommendations. Thanks Sally!”

Christie & Marcus Mills, Exceptional Service

“I think Giulia is a terrific adviser – she is quick to respond and provided a range of options for me which I really appreciate.”

Isabelle Woodin Consulting & Training Services Pty Ltd, Terrific Adviser

“Matt was really helpful in always explaining the process and where we are at. Further he also maintained courtesy calls to make me feel at ease. I really appreciated that.”

Richard Phu, Really Helpful

“I think Giulia is a terrific adviser – she is quick to respond and provided a range of options for me which I really appreciate.”

Isabelle Woodin Consulting & Training Services Pty Ltd, Terrific Adviser

“Excellent customer service.”

Bradley Maxwell, Excellent

“Prompt and professional service, thank you.”

Envirogain Pty Ltd, Prompt & Professional

“Andrew and Vera have provided me an exceptional service for the many years that I have been going to Acceptance Finance.”

Robyn Simmons, Exceptional Service

“Been working with Giulia for many years now – highly professional”

MJB Management Consulting Pty Ltd, Highly Professional

“Andrew was so helpful and helped us to relax when we were becoming a bit stressed. Also he speeded up the process as we were on a tight schedule.”

Graeme & Lynette Bravo, Helped us to Relax

“Acceptance Finance have always handled my finance needs efficiently. Giulia Polizzi has made the process painless for me, and I will continue to use Acceptance for my future financing needs.”

Hakea Glass (VICTORIA) Pty Ltd, Made the process painless

“Guilia was fantastic, extremely efficient, professional and lovely to deal with. I was very impressed!”

South Eastern Weed Control Pty , Efficient, professional and lovely

“As always, Giulia is great and so helpful. Everything was done promptly, professionally and with such a great focus on customer service. Giulia and everyone at Acceptance Finance make the most stressful transactions of our lives pain free and simple “

Mark Dwyer, Great Focus on Customer Service

“Martie has been a great help and has been on call 24/7 for any question we have, he was happy to come to our house after hours to sort out our mortgage and has been fantastic!”

Michelle Buchanan & Peter Buchanan, A Great Help

“Acceptance Finance are fantastic”

Steven Culos, Fantastic

“Giulia was awesome to deal with and should run for Prime Minister – I’d vote for her”

Matthew Mannaert & Nicole Watkins, Awesome to deal with

“Martie has been fantastic. Really appreciate his service and attention my needs.”

SRD Trust, Fantastic

“I always highly recommend Acceptance Finance to any one who needs help.”

Andrew Mebbrey & Raeleen Mebbrey, Highly Recommend

“One small problem occurred during the process. Sally was very honest and efficient in dealing with the problem which was very much appreciated and respected.”

Colin Almond & Michael Baker, Appreciated and Respected

“Thank you Sally and Janet. We really appreciate your help during the last few months. We felt you went above and beyond. We would recommend you to anyone looking for a mortgage broker.”

Amelia Harris & Bradley Petry, Above & Beyond

“Overall very happy with my experience using Acceptance Finance.”

Paul Connolly, Very Happy

“Thoroughly impressed with the service we received from both Sally and Janet, would most certainly recommend you guys to family/friends.”

Megan & Josh Considine, Would Most Certainly Recommend

“Have to say I’ve been extremely happy with Acceptance and Matt you’ll certainly be getting my business again.”

Paul & Joanne Baxter, Certainly Getting my Business Again

“Was most impressed when Martie went on Holidays. He informed me and gave me all the contact details. I had occasion to ask a question and was pleasantly surprised that the person taking over my file actually knew me. Well Done.”

Sandra Casey, Most Impressed

“Excellent service made easy”

Narre Warren Excavations Pty Ltd, Excellent Service

“Great service and kept informed at all times.”

Kevin & Deborah Prater, Great Service

“I had a great experience with Acceptance Finance, Sally and Chris were knowledgeable and timely with their assistance. From the smallest questions to the larger issues they were patient and explained each step of the way to us. Their assistance was very much appreciated.”

Haydn & Tina Robins, Great Experience

“Giulia was extremely professional and prompt in her service. We are very satisfied with our dealings with her and would not hesitate to arrange finance again through Giulia and to also recommend her services to others. “

Envirogain Pty Ltd, Extremely Professional

“Thank you to Sally for assistance especially going out of your way to get sigs done on time.”

Fay Mills, Thank-you!

“We were really pleased with the service that we received from everyone that we dealt with. Because the product for us was different to anything we had needed in the past, we had lots of questions which were always answered promptly and courteously, without ever making us feel silly for doing so.”

Kate Manners & Daniel Drane, Really Pleased

“I have found Matt to be very helpful through the entire process. In particular, he responds to queries very quickly and is happy to answer any questions I may have.”

Kostia Lubarsky, Happy to answer any questions

“Giulia provided excellent service and the whole experience was very professional. “

Timothy and Donna Smith, Excellent Service

“It was a pleasure to deal with Giulia Polizzi. Giulia was professional and extremely helpful, I will certainly use the service again.”

David Kiernan, Extremely helpful

“A smooth and painfree experience. Thanks Giulia I love my new car! “

Juanita Sanger, Smooth and Painfree

”Service is of a high standard”

High Tree Tree Services Pty Ltd, High Standard

“Simon Stoll is a great adviser. He has helped us so much with our mortgage 7 years ago and earlier this year. Working with Simon to get our mortgage sorted out was more than just getting the job done, I learnt so much from him and feel a lot more informed on things. As a finance illiterate, I feel that Simon has provided me not just a broker’s service but he also educated me to be a wise and ethical consumer.”

Lung Yu & Jennifer Chou, Learnt So Much

“Very helpful answered all questions I had.”

Gary Mathrick, Very helpful

“Anna Di Piero was fantastic. I will continue to use her services in the future and have already recommended her to a friend. I have used her services in the past and followed her to acceptance finance because she is genuine, puts our interests first and has great customer service. “

Giuseppina & Salvatore Bruzzese, Put Our Interests First

“Matt was again great in assisting and answering any questions event after hours.”

Matthew Ellis & Chelsey Robbins, Great in Assisting

“Giulia and her staff were fantastic. Very professional, efficient and courteous.”

Bundarra Tropical Fish Farm Pty Ltd, Very Professional, Efficient & Courteous

“We initially were dealing with Sally almost 4 years ago when she assisted with getting our home loan and were very happy hence why we returned. Half way though the refinance process Sally needed unexpected leave and Chris looked after us. Chris was great with constantly giving us regular updates more often than I expected. Once it was all settled Sally then again contacted us to confirm we were happy and understood everything. Very happy. Will be back and will recommend Acceptance Finance.”

Lauren Coster & Travis Wyeth, Very happy

“I have now financed 4 vehicles through Acceptance Finance after being referred by a work colleague, and Giulia had provided exceptional service throughout each of the transactions.”

Cabel Ham, Exceptional Service

“We had a very quick turnaround for the purchase of our first rental property purchase. Andrew was very prompt every step of the way and organised people to look after me when he was away. Very happy with outcome didn’t think it was possible”

Katherine & Cameron Hose, Very happy

“Matt was fantastic. Very supportive, transparent and always returned our calls. Exceptional customer service skills. Would highly recommend to family and friends.”

Lagaua & Ansam Taala, Exceptional Customer Service Skills

“Very happy, everyone had an anything I can do attitude :)

Rebecca Tuck, Very Happy

“Martie Irwin and Chris, went the extra mile, in order to give me what was required. I will recommend them to everyone that needs their services. Professionals, in every sense of the word.”

Julie & Donald McCasker, Professionals, in Every Sense of the Word

“Giulia is just fantastic! So helpful and informative!”

Jennifer Howsey, Fantastic!

“Great to Deal with and we will keep on referring customers to you.”

Northern Industrial Coatings Pty Ltd, Great to Deal With

“You guys did a great job in all the organising of our refinance and investment property mortgages keep up the good work”

Jason & Jodi Bouma, Great Job

“Martie meets and exceeds all of our expectations and we couldn’t be happier with the service he has provided. Professional and personable.”

Nathan, Exceeds all our Expectations

“Matt Mannaert has been terrific! He has guided us through the whole confusing mortgage and investment loan process, promptly answering any questions we had making it a very easy and stress free process. We would definitely recommend Matt and will come back for help with our future mortgage finance needs. Thank you Matt!”

Louise Sandberg, Easy & Stress Free Process

“From the outset Giulia was very attentive to my needs and was particularly good at keeping me up to date. Her prompt and accurate replies were much appreciated. As I was dealing with both finance and leasing arrangements through two parties she was always mindful that everyone needed to be kept in the loop. Having not done a motor vehicle novated lease before Giulia made the entire process fast and simple.”

David Jupp, Prompt & Accurate

“Matt has been great, keeping me informed & up to date with whats happening.”

Michael Ovens, Great!

“Giulia has provided excellent service for SEAGA and Tony Foley over many years. She just keeps getting better thank you “

Seaga Group Australia Pty Ltd, Excellent Service

“Matt has been most helpful in explaining the most efficient and effective means of setting up our loan structure which has allowed us to purchase an additional property..”

Mark & Debra Lewington, Most Helpful

“Anna was professional and caring. She was always personable and went out of her way to help with our complex requirements”

Marica & Paul Barisic -Bentley, Professional & Caring

“Found them excellent especially regarding communication and keeping us up-to-date with where our application was at. We really appreciated that as it’s fairly unusual!”

Karyn & Damien Petfield, Excellent

“We couldn’t be happier with the professional advice and guidance we receive from Matt. We’ve used his services in the past and we’ll be using them again in the not too distant future.”

Scott & Skyleen Doring, Professional Advice & Guidance

“Simon Stoll was very helpful & knowledgeable with a ‘can do’ attitude. The whole process from inquiry to securing of loan was painless & seemless. Very pleased. well done.”

Warwick & Susan Cowley, Painless & Seemless

“Andrew Sanger is extremely helpful, friendly and approachable so we have been very happy to deal with him over the years. He has assisted us with a fairly unusual financial situation at one time, that I know would have been quite a headache for him (and us), so we are very grateful for all his knowledge and assistance with that. We have also recommended him to friends.”

Louise Nicholas & Michael Gooch, Friendly & Approachable

“Extremely happy with the service provided. I found everyone I spoke with to be helpful and able to answer my questions or concerns; I also felt that no question from me was considered to be stupid, all concerns were answered.”

Susan Brown, Extremely Happy

“Anna did a fantastic job arranging finance for my properties. She kept in contact with me all the way through, put a lot of effort into making sure that I understood what was happening.”

Paul Newling, Fantastic Job

“Anna Di Pierro has been extremely helpful and informative throughout the entire process, especially given it wasn’t as simple as a mortgage transfer”

Adrian Gerhard & Odette Van Huet-Garhard, Extremely Happy

“Always use Acceptance Finance for Finance needs both Vehicle and Mortgage because of their professionalism and guidance provided.”

M.J & A. L Laing & Associates Pty Ltd, Always Use Acceptance Finance

“Would highly recommend Acceptance Finance as a fantastic financial service in the future, to friends, or business colleagues alike. I certainly will be using your services again.”

P & R Kennedy Holdings Pty Ltd, Highly Recommend

“Simon is of great value and helped me get the correct amount I required for my move.”

Valentina Gorgie, Great Value

“Giulia was very helpful in my dealings with her.”

Martin Roche, Helpful

“Wonderful service throughout the entire process! Giulia also recommended a vehicle broker who was able to find an outstanding price for me me which far exceeded the prices I was being quoted which of course saved me money and made the process even better. I cannot recommend Giulia and Acceptance highly enough!”

Ben Keating, Wonderful Service

“The email and phone calls we have had from Acceptance Finance team keeping us informed the whole way through the refinance process has been way beyond anything we have ever had with any other financial institution. Thank you to Matt and all his team.”

Emma & Alan Sampson, Way Beyond

“Anna was amazing to deal with and went way beyond to get the job done for me. I will be now using acceptance finance for all of my work.”

Martyn Ford, Went Way Beyond

“There were issues with finance clearing which delayed the delivery of my vehicle. Giulia was fantastic in resolving this issue; she kept me well informed throughout the process and often contacted me before the dealer. This situation does not happen very often but I believe Giulia did everything in her power to resolve this matter in a timely manner; overall I am very satisfied with the services provided by Acceptance Finance.”

Naomi McKay, Very Satisfied

“Penny also assisted on the process and was extremely professional, diligent and at the last minute when i was having a meltdown and upset about something I hadn’t understood looked at all solutions to help including both of them going out of their way to hand deliver a cheque for me, that is over and above expectation, fantastic team and highly recommend and do to all my friends and family thank you for making all very easy again”

Emma Whiting, All Very Easy

“I find Simon very helpful with my queries. It’s good to know that if I’m unsure about an aspect, that I can call & get advice. It is also good not having to do all of the running around & phone calls with the bank.”

David Casey, Very Helpful

“Giulia, as always was fantastic. I didn’t need to do a thing. I wish all financial transactions were this easy. I always recommend Giulia to my friends and colleagues and will continue to do so”

Lisa O’Sullivan, I Wish all Financial Transactions Could Be This Easy

“Once again Acceptance Finance has assisted me promptly and with great service.”

Benjamin Garland, Promptly and With Great Service

“Would highly recommend Acceptance Finance as a fantastic financial service in the future, to friends, or business colleagues alike. I certainly will be using your services again.”

P & R Kennedy Holdings Pty Ltd – Highly Recommend